News:
Announcements
26 Jun - 30 Aug
National Flu Pandemic Help

The National Pandemic Flu Service has been launched in England offering the public the chance to check their symptoms online or over the telephone (0800 1 513513) and get access to anti-viral medicines.
03 May - 30 Aug
NHS 24 - Swine Flu advice in Scotland

Advice regarding the Swine Flu symptoms, diagnosis, treatment and advice for Scottish patients and practices.
02 May - 30 Aug
N.I Direct - Swine Flu Info

For patients in Northern Ireland, visit the NI Direct website or contact the Swine Flu Helpline: 0800 0514 142 (Monday to Friday, 9am to 5pm).
01 May - 30 Aug
NHS Direct Wales - Swine Flu Advice

Advice regarding the Swine Flu symptoms, diagnosis, treatment and advice for Welsh patients and practices.

Patient Rights

You will be treated with respect and as a partner in your care. Being a partner means you have responsibilities too.

We will:

  • Ensure our patients have 24-hour access to medical advice.
  • Aim for you to have access to a suitably qualified medical professional within 48 hours of your initial contact during surgery hours, or in an urgent case, the same day.
  • Work in partnership with you to achieve the best medical care possible.
  • Involve you and listen to your opinions and views in all aspects of your medical care.
  • The prevention of disease, illness and injury is a primary concern.

The medical staff will advise and inform you of the steps you can take to promote good health and a healthy lifestyle. We would respectfully ask that you: 

  • Let us know if you intend to cancel an appointment or are running late.
  • Treat staff with courtesy and respect. Reception staff may have to ask some personal questions to assist us in providing you with the best service
  • Inform the practice staff of any alterations in your circumstances, such as change of surname, address or telephone number. Please ensure that we have your correct telephone number, even if it’s ex-directory.
As patients, you are responsible for your own health and that of any dependents. It is important that you adhere to information and advice given to you by health professionals, and co-operate with the practice in endeavouring to keep you healthy.